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December 7/12 10:00 am - Via Ciclante Employment Opportunity

Posted by Editoress on 12/7/12

Via Ciclante, Peel Region's premier bike shop, is seeking an enthusiastic and motivated professional to fill a position for Sales and Marketing. Duties will include daily sales tasks and customer interactions, as well management of social media and event marketing.

All applicants must have working knowledge of Photoshop and the functions of Twitter and Facebook. The applicant will be responsible for building and maintaining a vast e-mail database and utilize bi-weekly emails to connect with and engage our growing clientele. The applicant will also manage Facebook and Twitter accounts interacting with clientele and informing them of upcoming events and sales.

Duties and Responsilities:

• Greet customers and ascertain what each customer wants or needs
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Compute sale prices, total purchases and receive and process cash or credit payment
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Answer questions regarding the store and its merchandise
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Ticket, arrange and display merchandise to promote sales
• Prepare sales slips or sales contracts
• Clean shelves, counters, and tables
• Exchange merchandise for customers and accept returns
• Bag or package purchases
• Help customers try on or fit merchandise
• Inventory stock and requisition of new stock
• Prepare merchandise for purchase or rental
• Maintain website database adding and deleting necessary product
• Create in store promotional signage
• Maintain and build email database
• Create Email campaigns to promote new product and events
• Report Email campaign success rate to operations manager
• Manage and post to Via Ciclante’s Facebook, Blog and Twitter accounts
• Engage clientele through hosting in store seminars
• Conduct bicycle fit consultations and pre-fits
• Check and respond to general voice emails
• Create follow-up surveys
• Design and maintain window displays
• Write repair tags for incoming bikes
• Upsell repair services and applicable parts

Skills and Knowledge:

The sales associate must possess the following skills:

• Excellent communication skills
• Positive attitude and enthusiasm
• Product and industry knowledge
• Ability to adapt to various customer needs and personalities
• Technical knowledge
• Presentation skills
• Public speaking
• Strong sales skills

Full time position with competitive pay and performance incentives.

Please forward resume to


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