July 23/08 9:58 am - Glacier Bikes Announces Voluntary Warranty Recall

Posted by Editoress on 07/23/08
 

Voluntary Warranty Recall

Glacier bikes is making a voluntary warranty recall on all 2009 Glacier Ice Strom2 models sold between April 1, 2008 and July 22, 2008. Due to a supplier error, all bikes sold during this time period received the incorrect headset model. The headset model included in these build kits was the Cane Creek IS standard size. The head tube on all Glacier models is the Campagnolo Integrated standard. Glacier bikes strongly recommends that you take your bike your local bicycle dealer and have them arrange to inspect the frame and arrange for a replacement headset. Frames that are deemed to be damaged as a result of the incorrect headset bearings will be replaced at no cost to the customer. As of this date, Glacier Bikes has received no complaint of injury or damage as a result of this error.

Glacier bikes strives to provide the highest quality at a reasonable price. We will continue to ensure our customers are satisfied and proud to ride Canada's rare and exotic bike."

Peter Sejrup, President
Glacier Bikes