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December 14/16 15:07 pm - Trek Issues Voluntary Recall of Select Bontrager Lights


Posted by Editor on 12/14/16
 

In a coordinated effort with the U.S. Consumer Product Safety Commission (CPSC), Trek is issuing a voluntary recall of select Bontrager Flare RT lights sold individually as well as Bontrager Ion 700 RT front lights sold as part of the Bontrager Transmtr Set with Remote. This recall was prompted by the discovery that the lights can turn off without warning when paired with a remote transmitter. To date, no injuries involving the affected lights have been reported. Upon discovery, the company immediately contacted the CPSC to begin the process of the recall action it is announcing today. The recall affects 700 lights located in the US, Canada, UK, and Japan.

Owners of Flare RT lights should check their light for the date code located on the back of the light. If the date code is between Af0400001 and Af0400407, it is affected by this recall. The date code of the affected Ion 700 RT is 1606 and is located on the bottom of the light under the charging port cover.

Trek is taking proactive measures to bring attention to this issue by reaching out through its global network of authorized retailers. As part of this voluntary recall, Trek will provide a free replacement light through its authorized retailers. To incentivize owners of the affected lights to return them, Trek will be issuing a $20 coupon good towards any Trek or Bontrager product for every light returned.

Authorized Trek retailers have been notified of the issue, and replacement lights are currently shipping to shops in the US, Canada, UK, and Japan. Owners of the affected models can expect fast service and replacement parts.

 

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